✦ Private Studio · Appointments Required · Walk-ins Not Available
Glamor ChiQ ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit glamorchiq.com, contact us, book an appointment, complete a website form, or purchase a product or service through our website (collectively, the "Website Services").
This Policy applies to general website and merchant activity. Certain consultations, hair analyses, wellness services, laboratory coordination, or hair-recovery programs may require a separate client agreement, authorization, consent, or privacy notice. Those documents govern the specific service when applicable.
We may disclose information to service providers that help us operate our business, including website hosting, scheduling, customer-management, payment, financing, email, text messaging, analytics, advertising, shipping, security, document storage, and professional-support providers. When requested or authorized by you, information may also be shared with laboratories, licensed professionals, insurers, or other parties involved in a requested service.
We may disclose information when required by law, to protect rights, safety, or property, or in connection with an actual or proposed business transaction. We may also disclose information at your direction or with your consent.
We do not sell personal information for money. If our practices later involve activity legally treated as a sale, sharing, or targeted advertising, we will provide any notice and choice required by applicable law.
We and our providers may use cookies, pixels, local storage, or similar technologies to keep the website functional, remember preferences, measure traffic and performance, understand engagement, prevent fraud, and support advertising. You may be able to control cookies through your browser or device. Blocking cookies may affect website functionality.
We may send transactional communications about appointments, purchases, receipts, forms, and requested services. If you opt in to marketing, we may send promotional emails or text messages. Consent to marketing texts is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out of marketing texts or HELP for assistance. Use the unsubscribe link in a marketing email to opt out of marketing email. We may still send necessary non-marketing messages relating to an existing transaction or requested service.
Some service forms may request hair, scalp, wellness, laboratory, or health-related information. We use this information to respond to your request, evaluate or coordinate the service you selected, maintain appropriate records, and comply with law. Please use only the forms or channels we designate for sensitive information. Information is not automatically protected by HIPAA merely because it concerns health; when HIPAA or another health-privacy law applies to a particular record or relationship, we will comply with that law and any separate applicable notice or agreement.
We retain information for as long as reasonably necessary to complete transactions, provide requested services, maintain business records, resolve disputes, prevent fraud, enforce agreements, and satisfy legal, tax, accounting, or contractual obligations. Retention varies based on the information and purpose.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage method is completely secure, and we cannot guarantee absolute security.
Depending on where you live and which laws apply, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to opt out of certain processing. Rights may be subject to verification and legal exceptions.
To submit a privacy request, email support@glamorchiq.com with the subject line "Privacy Request."
Our website is not directed to children under 13, and we do not knowingly collect personal information online from a child under 13 without legally valid parental consent. Services for minors require parent or legal-guardian involvement and authorization as appropriate.
Our website may link to or use payment processors, financing services, scheduling platforms, laboratories, social networks, or other third-party providers. Their privacy practices are governed by their own policies. We are not responsible for the privacy or security practices of unaffiliated third parties.
We may update this Privacy Policy by posting the revised version with a new "Last updated" date.
For privacy questions or requests, contact support@glamorchiq.com.
⚠️ IMPORTANT: All sales are final. There are no refunds.